Culinary Agents is working with the team at WINNER to connect them with talented hospitality professionals.
WINNER - Now Hiring: Cafe Manager
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We’re looking for a dynamic General Manager to oversee daily operations at WINNER Bakery and WINNER in the Park. You’ll lead a diverse team, ensure operational excellence, and create a culture of exceptional service. This role blends hands-on leadership with big-picture strategy, with a focus on staff development, workflow efficiency, financial management, and guest satisfaction. KEY RESPONSIBILITIES Operations & WorkflowLead day-to-day café operations for two locations, ensuring smooth service and efficient systems. Partner with production and delivery teams to manage product flow, inventory, and par levels. Uphold and exceed health, safety, and sanitation standards. Team Leadership Hire, train, and inspire a high-performing team across service, bakery, and delivery functions. Develop training programs in collaboration with leadership. Foster a culture of teamwork, accountability, and continuous improvement. Guest Experience Maintain the highest service standards, addressing guest feedback promptly. Drive initiatives to boost customer satisfaction and loyalty. Financial Management Monitor budgets, labor costs, and operational expenses Analyze sales trends and execute strategies to increase revenue. Community Building Collaborate on marketing efforts and community events to grow visibility. Strengthen local partnerships and build neighborhood connections. QUALIFICATIONS 3+ years of management experience in a food & beverage setting. Strong leadership, communication, and organizational skills. Experience managing budgets, labor, and operational KPIs. Knowledge of health and safety regulations. Flexible schedule, including weekends. Passion for hospitality and creating welcoming spaces. PERKS & BENEFITS Competitive salary Health insurance reimbursement Retirement plan Paid time off 25% employee discount Transit benefits
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